Which of the following is NOT a duty owed to customers in a no brokerage relationship?

In a no brokerage relationship, the duties owed to customers are designed to provide a minimal level of service while recognizing that the real estate agent is not representing the customer in a fiduciary capacity. One of the key differences in such a relationship is the expectation of confidentiality.

The duty of confidentiality applies primarily in a fiduciary relationship, where an agent has a legal obligation to maintain the privacy of their client's personal information and details of transactions. However, in a no brokerage relationship, as the agent is not representing the customer, there is no formal duty of confidentiality owed to them. Therefore, the correct answer is that confidentiality of the customer's information is not a duty owed in this context.

On the other hand, duties such as dealing honestly and fairly, disclosing known material facts, and accounting for all funds are essential responsibilities an agent must uphold, even when not acting as a broker. These obligations ensure that the agent maintains ethical conduct and transparency in their interactions, promoting trust and fairness in the real estate transaction process.